If goods were damaged after receipt, what can I do?

If goods were damaged after receipt, what can I do?

Q1:  If goods were damaged after receipt, what can I do?  
    * Please provide us with related valid proof, then we will send you the same products at the next order.

Q2:  What should my valid proof be if my goods are broken?
    *  Please simply set all your damaged goods in rows and columns, then take a video for us to show how goods are damaged.